786db Privacy Policy

786db operates an online sports betting and casino platform serving players in Bangladesh and internationally. The protection of personal data is central to our operations, and we are committed to handling all personal information with the utmost care, transparency, and respect for individual privacy rights.

This Privacy Policy applies to all personal data collected through the 786db website at 786db.io, any associated mobile interfaces, our customer support channels, and any other touchpoint through which a player or visitor interacts with the 786db platform. It applies equally to registered account holders and to unregistered visitors who browse the platform.

This Policy is written in English and the English version is the authoritative version in all cases. No translation or paraphrase carries legal weight in the event of any dispute. The Effective Date of this Policy is 1 January 2026. Any material changes to this Policy will be communicated to registered players via the email address associated with their account, and the Effective Date will be updated accordingly.

References to "we", "us", and "786db" throughout this Policy refer to the 786db platform and its operating entity. References to "you" and "the player" refer to any individual whose personal data is processed under this Policy.

786db acts as the data controller in respect of all personal data collected through the platform. As data controller, 786db determines the purposes and means of processing personal data, and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all data protection enquiries, correction requests, deletion requests, or complaints, players may contact the 786db data protection team directly. All such communications should be submitted in English to the support email address provided in Section 15 of this Policy. 786db aims to acknowledge all data-related requests within five (5) business days of receipt and to resolve them within thirty (30) calendar days unless the nature of the request requires additional time, in which case the player will be notified of the expected timeframe.

Where 786db engages third-party service providers (such as payment processors or identity verification partners) who independently determine the purposes and means of their own data processing, those third parties act as independent data controllers and are subject to their own applicable privacy policies.

786db collects the following categories of personal data, depending on your level of interaction with the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for identity verification purposes. Where identity verification requires a document photograph, that image is processed solely for verification and is not retained after the verification process is complete, unless required by applicable record-keeping obligations.

786db collects personal data through the following methods:

• Direct Provision: Information you voluntarily provide when registering an account, completing your profile, submitting a deposit or withdrawal request, or contacting our support team.
• Automated Technologies: Technical and usage data collected automatically via server logs, session cookies, analytics scripts, and browser fingerprinting when you visit or interact with the platform.
• Payment Processors: Transaction reference data and confirmation status received from bKash, Nagad, Rocket, Upay, and other integrated payment partners in connection with your deposit and withdrawal activity.
• Identity Verification Partners: Results and flags from third-party KYC and AML screening services used to verify the identity, age, and eligibility of players during the account opening and periodic review process.
• Fraud Prevention Services: Risk scores and device reputation data received from fraud screening tools that help 786db identify suspicious or prohibited account activity.

786db does not purchase or acquire personal data from data brokers, advertising networks, or social media platforms for the purpose of building player profiles.

786db processes personal data only where a valid legal basis exists. The following table sets out the primary purposes for which personal data is processed and the corresponding legal basis for each:

Where processing is based on consent, you have the right to withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

6.1 No Sale of Data. 786db does not sell, rent, or otherwise commercially transfer your personal data to any third party for that party's own marketing or advertising purposes. This commitment is absolute and unconditional.

6.2 Service Providers. 786db may share personal data with carefully selected third-party service providers who assist in the operation of the platform, including payment processors (bKash, Nagad, Rocket, Upay), identity verification and KYC providers, anti-fraud and AML screening services, cloud hosting and infrastructure providers, and customer support tooling providers. All such service providers are bound by contractual data processing agreements that restrict their use of your data to the specific services they provide to 786db.

6.3 Legal Disclosure. 786db may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or in response to a lawful and properly documented government request. 786db will endeavour to notify the affected player of any such disclosure where legally permitted to do so.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 786db business, personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and will be given the opportunity to exercise their data rights prior to any change of data controller taking effect.

6.5 Aggregated Data. 786db may share aggregated, anonymised, or de-identified data (from which no individual can reasonably be identified) with partners, advertisers, or the public for analytical and promotional purposes. Such data does not constitute personal data and is not subject to this Policy.

786db operates as an offshore platform and its infrastructure, servers, and some third-party service providers may be located in jurisdictions outside of Bangladesh. Personal data collected from players in Bangladesh may therefore be transferred to, and processed in, countries that may not have data protection laws equivalent to those in your home jurisdiction.

Where such international transfers take place, 786db takes reasonable steps to ensure that the receiving party maintains appropriate technical and organisational security measures to protect your personal data. This may include executing standard contractual clauses, relying on the service provider's independently certified security frameworks, or applying equivalent safeguards as determined by applicable data protection principles.

By using the 786db platform and providing your personal data, you acknowledge that your data may be transferred internationally in the manner described in this section. If you have concerns about international data transfers, please contact our support team at the address provided in Section 15.

786db retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or record-keeping obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status and for a period of five (5) years following permanent account closure.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in line with standard financial record-keeping obligations.
• Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification or from account closure, whichever is later.
• Support Communications: Retained for three (3) years from the date of the most recent communication in the relevant support thread.
• Technical / Log Data: Retained for up to twelve (12) months from the date of collection, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for the duration of the consent period plus two (2) years as a record of the consent provided.

Upon expiry of the applicable retention period, personal data is permanently deleted from 786db's active systems and securely overwritten or destroyed from backup media in accordance with 786db's internal data disposal procedures.

9.1 What Are Cookies. Cookies are small text files placed on your device by the 786db platform when you visit the site. They allow the platform to recognise your device across sessions and store certain preferences or session state. 786db also uses similar technologies such as local storage, pixel tags, and session tokens for equivalent functional purposes.

9.2 Categories of Cookies Used.

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. They cannot be disabled without rendering the platform unusable. No consent is required for these cookies.
• Functional Cookies: Store your preferences such as language settings and display configurations so that you do not need to re-enter them on each visit. These are enabled by default but can be disabled without preventing core platform access.
• Analytical Cookies: Used to collect aggregated, anonymised data about how players use the platform — including page visit frequencies, session durations, and navigation paths — to help 786db improve the platform experience. These cookies do not identify you personally.

9.3 What 786db Does Not Use. 786db does not use advertising cookies, cross-site tracking cookies, social media pixel tags, or any tracking technology designed to build profiles of your activity across third-party websites for the purpose of targeting advertisements.

9.4 Managing Cookies. You can manage and delete cookies at any time through your browser settings. Disabling strictly necessary cookies will prevent you from logging into or using your 786db account. Disabling analytical cookies will not affect your access to any platform feature.

Subject to applicable law and the limitations described in this Policy, you hold the following rights in respect of your personal data held by 786db:

• Right of Access: You may request a copy of the personal data that 786db holds about you, including the categories of data processed, the purposes of processing, and the third parties with whom your data has been shared.
• Right to Rectification: If any personal data held by 786db is inaccurate or incomplete, you may request that it be corrected. Where the inaccurate data has been shared with a third party, 786db will take reasonable steps to inform that third party of the correction.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing and no overriding legitimate interest exists. The right to erasure does not apply where retention is required by applicable legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that 786db restricts the processing of your personal data — for example, while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: Where processing is based on legitimate interest, you may object to that processing. 786db will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, please contact the 786db support team at the details provided in Section 15. All requests will be handled in English and responded to within thirty (30) calendar days. No fee is charged for exercising data rights unless requests are manifestly unfounded or excessive.

11.1 Minimum Age. The 786db platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. This requirement is absolute.

11.2 Discovery of Under-Age Data. If 786db becomes aware that personal data has been collected from an individual who is under the age of 21, we will immediately suspend the associated account, void all bets and casino game rounds, return the original deposited funds to the verified payment source, and permanently delete all personal data associated with that account from our active systems.

11.3 Parental Notification. If you are a parent or guardian and you believe that an individual under your care has created a 786db account or provided personal data to 786db, please contact our support team immediately at the address in Section 15. We will take prompt action to investigate and, if confirmed, will delete the data and close the account without delay.

12.1 Technical Safeguards. 786db implements a comprehensive range of technical security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These include:

• TLS 1.3 encryption for all data in transit between your device and 786db servers
• AES-256 encryption for sensitive data stored at rest in our databases
• bcrypt hashing with individual salts for all stored passwords — no plain-text passwords are held at any point
• Role-based access controls limiting internal staff access to personal data to those with a strict operational need
• Regular automated vulnerability scanning and periodic third-party security assessments
• Intrusion detection systems and anomaly-based alerting on all production infrastructure
• Multi-factor authentication enforced for all internal administrative access to systems containing personal data

12.2 Organisational Safeguards. All 786db staff who have access to personal data are subject to confidentiality obligations and receive regular data handling and security awareness training. Access to personal data is logged, monitored, and subject to periodic review.

12.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 786db will notify affected players without undue delay, providing a clear description of the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the breach.

12.4 Player Responsibility. The security of your account also depends on you. You are responsible for keeping your login credentials confidential, using a strong unique password, and logging out from shared or public devices. 786db will never ask for your password by email, live chat, or phone. Report any suspected unauthorised access immediately to [email protected].

The 786db platform does not contain links to external third-party websites as a matter of policy. However, certain integrated services — such as live casino game streams operated by Evolution Gaming or Ezugi — involve content that is served by those third-party providers within the 786db interface.

To the extent that any third-party content is accessible through the 786db platform, those third parties operate under their own independent privacy policies. 786db is not responsible for the data practices of third-party game studios, payment providers, or any other external service whose content appears within or alongside the 786db platform interface. We encourage players to review the privacy policies of any third-party provider whose services they use in connection with the platform.

786db reserves the right to update or replace this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — 786db will provide advance notice to registered players via the email address associated with their account no fewer than fourteen (14) days before the changes take effect.

For minor, non-material updates (such as clarifications of existing text, correction of typographical errors, or formatting changes), notice will be provided by updating the Effective Date at the top of this Policy. It is the player's responsibility to review this Policy periodically to stay informed of any updates.

Your continued use of the 786db platform following notification of any change to this Policy constitutes your acceptance of the revised Policy. If you do not agree with a proposed change, you must cease using the platform and may request withdrawal of your real-money balance before the change takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 786db processes your personal data, please contact the 786db support team using the details below. All privacy-related communications are handled in English and are treated with strict confidentiality.

• Email: [email protected] (plain text — not a clickable link)
• Response Target: Acknowledgement within 5 business days; full resolution within 30 calendar days
• Language: English
• Operating Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

When contacting us with a data rights request, please include your registered account email address, the nature of your request (e.g., access, rectification, erasure), and any relevant details that will help us locate your records efficiently. 786db may need to verify your identity before processing any data rights request.

For responsible gaming support, self-exclusion requests, or deposit limit queries, please also refer to the Responsible Gaming page. For full platform terms, see the Terms & Conditions.